Documentation/Kinesitherapy

Module guide · Clinical

Kinesitherapy

Physiotherapy as a course rather than a series of appointments: a referral, a bilan, a prescribed number of sessions to deliver against, measures that make progress a fact rather than an impression, and a discharge that says how it ended.

01

What this module is for

The physiotherapy department end to end, from the request for treatment to the discharge summary.

Who uses it

Physiotherapists and physical therapists, occupational therapists, referring clinicians, plus administrators and directors for the analytics.

Where to find it

Open Kinesitherapy from the sidebar. Six screens: a dashboard, Referrals, Assessments, Courses of treatment, Sessions and Today's diary, plus Analytics and Import & export.

  1. 1

    Take the referral

    From a colleague here or from an outside practice; accept it or decline it with a reason.

  2. 2

    Do the bilan

    What the patient reports, what you find, what you conclude. A clinical impression is required before it can be finalised.

  3. 3

    Open a course

    The prescribed number of sessions is what progress is measured against.

  4. 4

    Book and deliver

    Book the rest of the course in one action, then record each session as it happens.

  5. 5

    Measure and discharge

    Record standardised outcome measures against a baseline, and close the course with how it ended.

A few terms you'll see throughout

The bilan is the physiotherapy assessment. A red flag is a finding that may not be a musculoskeletal problem at all. A home programme is the set of exercises the patient does between sessions.
02

Dashboard

The department over a chosen window, with the three lists that decide its throughput and its income.

Counters and queues

FieldWhat it means
WaitFrom referral to the first session actually attended — not to the first one booked.
Pain reductionMean points of pain a session removes.
Red flagsFindings that may not be musculoskeletal at all. Read these before treating.
Waiting listAccepted or pending, with no course opened yet. Most urgent and longest-waiting first.
Nearing completionEighty per cent delivered or more — a discharge decision is due.
UnbilledDelivered, billable, never charged. A quarter's worth of these is a quarter of lost income.

Figures cover care recorded at this establishment only.

03

Referrals

Requests for treatment, and what became of them.

A referral names either an in-house clinician or an outside practice. Leave the external referrer blank when the request comes from a colleague here and your own name is recorded instead. Referrals are accepted or declined, and a decline carries its reason.

04

The bilan

What the patient reports, what you find, what you conclude.

The assessment

FieldWhat it means
SubjectiveThe patient's own account: the complaint, its history, what makes it better and worse.
ObjectiveWhat you measured and observed.
Red flagsFindings that may point away from a musculoskeletal cause. They surface on their own queue.
Clinical impression*Required before the assessment can be finalised — an assessment with findings and no conclusion is notes, not a bilan.

An assessment is saved as a draft until finalised. A draft can be deleted; a finalised one can only be amended, and the amendment is kept with it.

05

Courses of treatment

What was prescribed, how much has been delivered, and how it ended.

Opening a course

FieldWhat it means
Prescribed sessions*The number progress is measured against; the dashboard's completion figures come from it.
GoalsWhat the course is for, in terms the patient recognises.
Home programmeWritten one exercise per line: it is printed large for the patient to follow at home.
Sessions per weekUsed to space the bookings when no weekdays are chosen.

Book the rest of the course spreads the outstanding sessions over a weekly rhythm. Leave the weekdays unset and the sessions-per-week figure decides, spacing them for recovery.

06

Sessions and the diary

Every session, and the four things that can happen to one.

Booked — scheduled and not yet worked

Attended — delivered and recorded, with a progress note

Moved — rescheduled to another slot

Missed — the patient did not come

Today's diary shows one day's appointments in the order they will be worked, filterable by therapist.

07

Outcome measures and discharge

Standardised scores are what make progress a fact rather than an impression.

The first reading of a measure within a course becomes its baseline automatically. Change is signed so a positive figure always means the patient got better, whichever way the instrument runs.

Lost to follow-up is an outcome

Patients who stop coming mid-course are discharged as lost to follow-up rather than left open. The analytics count them, because a completion rate over only the patients who finished is not a completion rate.
08

Analytics, import and export

How the department performed over the selected period.

Wait from referral to first attended session, mean pain reduction per session, patients lost mid-course, and outcome improvement signed so positive always means better. Referrals can be imported in bulk for outreach and campaign work; extracts come as CSV, Excel or PDF — CSV round-trips with the import, Excel keeps numbers as numbers for pivoting, and PDF is the document you sign and file.

09

Good practices

Book the whole course at once

A course booked session by session drifts, and the wait figure that matters — referral to first attended session — is the one that suffers first.

Measure twice, at least

A single outcome score is a number. Two are a result. The baseline is captured for you on the first reading, so the only deliberate act is remembering to repeat it.

Watch the unbilled queue weekly

Delivered, billable and never charged is the quietest way for a department to lose money, because nothing about the clinical record looks wrong.